Refunds and Returns Policy
Last Updated: August 17, 2023
Thank you for choosing Astrofree, operated by SVNG Strip and Wire Private Limited. We strive to provide you with the best possible products and services. This Refunds and Returns Policy outlines the guidelines for returns and refunds for our digital products. Please read this policy carefully before making a purchase.
1. Digital Product Nature
Astrofree offers digital products, including personalized kundli reports, which are delivered electronically via email. Once your Kundli report is generated and delivered, it is considered a completed transaction.
2. Refund Policy
Refunds are generally not available for digital products, including Kundli reports. This is due to the unique and instant nature of the product delivery. Once your kundli report is generated and delivered, refunds will not be issued.
3. Quality Assurance
We take great care to ensure the accuracy and quality of our digital products, including Kundli reports. If you believe there is an error or discrepancy in your kundli report, please contact us at email@example.com, and our team will promptly review your concerns.
4. Customer Support
If you have any questions or need assistance, our customer support team is here to help. You can reach us at firstname.lastname@example.org. We are committed to addressing your inquiries and concerns to ensure your satisfaction.
5. Initiating a Return
As our digital products are instantly delivered, the concept of returns does not apply in the traditional sense. If you believe there is an issue with your kundli report, please contact our customer support team, and we will work with you to address the matter appropriately.
6. Contact Information
For any questions, concerns, or inquiries regarding our Refunds and Returns Policy, please contact us at:
7. Changes to the Policy
We reserve the right to update or modify this Refunds and Returns Policy at any time. Any changes will be effective immediately upon posting on Astrofree. Your continued use of our website and services after such modifications constitutes your acceptance of the updated policy.
Thank you for choosing Astrofree. We value your trust and are dedicated to providing you with exceptional digital products and services.
The Astrofree Team